Public Transport Surveys
Learn how passengers use public transport routes and stops.
Public transport surveys collect evidence about passenger activity and service use. Depending on the brief, this may include passenger counts, boarding and alighting observations, or use of selected routes and stops to help understand how a network serves its users.
Evidence from routes, stops and passengers
We agree the routes, stops, services and survey periods that best match your study. The collection plan can focus on passenger volumes, activity at selected stops or how use varies across a route, with definitions confirmed before the survey begins.
Clear summaries help compare observed activity by location, service or time. This evidence can support reviews of public transport provision and access, and can be considered alongside service information and other transport data when planning network changes.
What this survey can help you understand
Understand passenger activity
Build a picture of passenger volumes at selected stops, routes or times.
Review service use
Compare observed activity across locations, directions or survey periods.
Support network planning
Use survey findings to inform reviews of service provision and transport access.
Focus on your question
Choose collection points and outputs that match the scope of your study.
We will work with you to define the services, locations, times and passenger measures required for a useful and well-scoped survey.